Shipping policy
Shipping Options
-
Standard Shipping: $7.99
Estimated delivery: 3–7 business days after dispatch -
Express Shipping: $24.99
Estimated delivery: 1–3 business days after dispatch -
Orders over $150 AUD qualify for free standard shipping
Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays). You’ll receive a confirmation email with tracking details once your order has been dispatched.
Delivery Times
Delivery times may vary depending on your location and Australia Post service times. Please note that delays can occasionally occur due to unforeseen circumstances such as weather, peak seasons, or courier delays.
Order Tracking
Once your order has been shipped, you’ll receive a tracking number via email to follow your parcel’s progress.
Lost or Delayed Parcels
If your parcel hasn’t arrived within the expected timeframe, please contact us at admin@infinitemove.net. We’ll do our best to help locate your order. Please note we are not responsible for delays caused by postal services.
Incorrect Address
Please double-check your shipping details before placing your order. If you’ve made a mistake, contact us as soon as possible at admin@infinitemove.net. We can’t guarantee address changes once an order has been dispatched.
Pre-Orders and Bulk Orders
Items marked as pre-order or large bulk orders may require additional processing time. Expected delivery timelines will be outlined in the product description.